Terms of Service

Effective Date: 1/9/2025


Welcome to Gentry Dumpster Rentals ("we," "us," or "our"). By accessing or using our website, services, or renting a dumpster from us, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use our services. These Terms outline the responsibilities, rights, and obligations of both Gentry Dumpster Rentals and our customers.


1. Services Provided

Gentry Dumpster Rentals provides dumpster rental services for residential, commercial, and industrial use. Our services include:

  • Delivery and pickup of dumpsters.
  • Disposal of non-hazardous waste.
  • Customer support related to dumpster rentals.

We reserve the right to refuse service for any reason, including but not limited to violations of these Terms.


2. Customer Responsibilities

By using our services, you agree to:

a. Proper Use of Dumpsters

  1. Load only non-hazardous solid waste into the dumpsters. Prohibited materials include, but are not limited to:
  • Hazardous waste, paint, batteries, flammable substances, and biomedical waste.
  • Concrete, dirt, or sod.
  1. Do not exceed the maximum loading level or weight capacity as specified for the rented dumpster. Overloaded or overweight dumpsters may result in additional charges, dry run fees, or refusal of service.


b. Site Access and Safety

  1. Ensure clear access to the dumpster for delivery and retrieval. Blocked access may result in additional fees.
  2. Assume responsibility for any damage to the surrounding property caused by dumpster placement or retrieval.


c. Protection of Equipment

  1. Inspect the dumpster upon delivery and report any existing damage immediately.
  2. Avoid moving or relocating the dumpster without our written consent.
  3. Assume full liability for any damage to the dumpster caused by heavy equipment or improper use.


d. Scheduling

  1. Schedule delivery, swap-outs, or pickups at least 4 hours in advance.
  2. Ensure timely communication for extensions or additional services to avoid late fees.


3. Payment Terms

a. Prepayment

  • Full payment is required at the time of reservation using a valid debit or credit card.

b. Additional Charges

You agree to pay any additional fees incurred, including:

  1. Overweight fees: $65 per ton exceeding the included weight allowance.
  2. Dry run fees: $75 for blocked or obstructed pickups.
  3. Late fees: $20 per day for rentals extended beyond the agreed period without prior approval.
  4. Damage fees: Billed at third-party repair rates plus a reasonable markup.


c. Late Payments

  • After 5 days of non-payment, a late fee of 20% of the invoice total will be applied.
  • Accounts unpaid after 30 days will be referred to a collection agency, and you will be responsible for all associated collection costs.


4. Cancellation Policy

a. Cancellation by the Customer

  1. Cancellations made 24 hours before the scheduled delivery will receive a full refund.
  2. Cancellations made within 24 hours of the scheduled delivery may incur a cancellation fee of $75.


b. Cancellation by Gentry Dumpster Rentals

We reserve the right to cancel services due to:

  • Unsafe site conditions.
  • Violation of these Terms.
  • Non-payment.


5. Limitation of Liability

Gentry Dumpster Rentals is not liable for:

  1. Damage to driveways, lawns, or other surfaces resulting from normal service operations.
  2. Injuries or accidents on or around the dumpster during the rental period.
  3. Losses or damages caused by delays, weather, or circumstances beyond our control.


6. Prohibited Waste

Customers must not dispose of prohibited waste, including but not limited to:

  • Hazardous, toxic, flammable, or radioactive materials.
  • Paint, oil, batteries, sewage sludge, or ashes.

Title and liability for any prohibited waste remain with the customer. We reserve the right to inspect and reject waste at our discretion.



7. Rental Duration and Extensions

  • Rentals include one week unless otherwise specified.
  • Additional rental days are charged at $20 per day.
  • Customers must notify us before the end of the rental period to request an extension.


8. Indemnification

You agree to indemnify and hold harmless Gentry Dumpster Rentals, its employees, and contractors from any claims, damages, or losses arising out of:

  • Your use of the dumpster.
  • Violations of these Terms.
  • Improper disposal of prohibited materials.


9. Intellectual Property

All content on our website, including text, images, and branding, is the property of Gentry Dumpster Rentals and is protected by copyright laws. Unauthorized use or reproduction is prohibited.


10. Governing Law

These Terms are governed by the laws of the state of Texas. Any disputes shall be resolved in the courts located in Sherman, Texas.


11. Changes to Terms

We reserve the right to update or modify these Terms at any time. The latest version will be available on our website, and continued use of our services constitutes acceptance of the updated Terms.


12. Contact Us

For questions or concerns regarding these Terms, please contact us:

  • Email: gentrydumpsterrentals@gmail.com
  • Phone: 903-287-7077
  • Mailing Address: 189 Old Perrin Rd, Sherman TX 75092